Privacy Policy

1. Information We Collect

• Account & Billing: name, email, phone, billing address, transaction details.
• Service Data: server logs, IP address, usage metrics, performance and error logs.
• Support: messages, attachments, ticket history.
• Cookies & Similar Tech: required for login, preferences, analytics, and security.

2. How We Use Data

• Provide, secure, and optimize hosting and domain services.
• Process payments and manage renewals.
• Communicate updates, invoices, service notices, and marketing (opt-out anytime).
• Detect, prevent, and investigate fraud, abuse, or policy violations.

3. Sharing

We may share limited data with trusted providers for payments, domain registries, SSL, email delivery, and analytics, under confidentiality and data processing terms. We may disclose information if required by law or to protect rights and safety.

4. International Transfers

Your data may be processed in other countries. We use safeguards such as contractual protections and security controls.

5. Data Retention

We retain personal data only as long as necessary for the purposes described, to comply with legal obligations, or to resolve disputes. Backup copies may persist for a limited period.

6. Your Rights

• Access, correct, or delete your information (subject to legal allowances).
• Object to or restrict certain processing and marketing.
• Portability of data where applicable.

To exercise rights, contact us at support@xpresswebhost.com.

7. Security

We implement administrative, technical, and physical measures to protect data. No method is 100% secure; maintain strong passwords and enable 2FA where available.

8. Cookies

You can manage cookies through your browser settings. Disabling essential cookies may affect site functionality.

9. Children

Our services are not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect such data.

10. Changes

We may update this policy from time to time. The “Effective Date” will reflect the latest version.

11. Contact

Email: support@xpresswebhost.com · Address: 764, West Shewrapara, Mirpur, Dhaka · Phone: +8801755413747